No. Open any app and start right away. Without an account your documents are kept on this device only, and you get points to try the AI tools. If you sign up later, your documents and remaining points move to your account.
How do I create an account?
Press “Sign in”, then “Create account”, and enter your name, email and a password of at least 8 characters. The account is free, and from then on your documents save to the cloud.
I forgot my password. What do I do?
On the sign-in screen press “Forgot your password?”, enter your account email and follow the steps shown. To change your password while signed in, open the Password page from your account.
How do I protect my account with two-step verification?
On the Two-step verification page, turn on codes from an authenticator app on your phone. After that, a code is asked after your password at every sign-in. If you lose your phone and codes on a company account, your company admin can reset it for you.
How do I join my company’s workspace?
Signing up yourself creates a private space for you. Joining an organisation’s space is by invitation from its admin, so ask your company admin for your invite link.
Does it work on a phone? Do I need to install anything?
Yes. It runs in the browser on a phone or a computer with nothing to install, and the interface is built for touch. If you want an app icon, the “Phone & desktop apps” page explains how.
Sharing
How do I share a document, sheet or deck?
Press Share at the top of the file, choose a view-only or an edit link, then copy the link and send it.
Who can see my files?
Only the people you share with, plus your organisation’s admins if you joined its space by invitation.
Does a meeting guest need an account?
No. Anyone with the meeting link joins with just a name, and you let them in from the waiting room.
Points and payment
Are the apps free?
Yes. Writing, formatting, export, meetings, PDF tools and diagrams are free. Points are only for the AI tools.
How are points charged?
Each AI action is charged by its size, and the expected cost shows before it runs. Nothing is charged if the request fails.
How many free points do I get?
Without an account: 10 points to try the AI tools. When you create a free account: 50 points as a sign-up gift.
How do I buy points or a plan?
Press your points balance at the top of the app and pick a package; the package and its price show first. “Continue to payment” takes you to Moyasar’s secure payment page, then you come back and the points are added once the payment is verified. Current prices are on the Plans & pricing page.
Does a plan renew automatically?
No. A plan is a single payment for 30 days, with no automatic renewal.
How is payment made? Do you see my card details?
Payment goes through the Moyasar gateway in Saudi riyals. Card details are entered on Moyasar’s page and never reach us; we keep only the transaction number and amount.
Without an account: on your device only. With an account: in your account, plus a copy on the device so you can work offline.
How much storage do I get?
A free account has 5 GB in Yamama Drive, Pro has 30 GB and Business 100 GB. The largest single file is 2 GB, and you see your used space in Yamama Drive.
How do I export my data?
Each file downloads in its own format: documents as .docx and PDF, sheets as XLSX, diagrams as PNG, SVG and PDF. To download everything at once, open Yamama Drive and press “Export all my data”; you get a zip with your Drive files, documents, notes, calendar and forms.
Do you sell my data or use it for ads?
No. We do not sell your data, do not use your content for ads, and use no advertising cookies. We use a session cookie only to keep you signed in.
What happens to the text I send to an AI tool?
It is processed by the AI model provider only to return the result. AI results are an aid and may contain mistakes, so review them before relying on them.
How do I delete my account?
You have the right to access and correct your data and to ask us to delete your account and all its content. Email info@yamamasoftware.com from your account email.